Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

As we deliver all goods as electronic download, we do not charge any delivery cost’s.

Which payment methods are accepted in the Online Shop?

At the moment we offer via our payment processors credit card billing and direct billing

How long will delivery take?

You can download your order right after your payment

How secure is shopping in the Online Shop? Is my data protected?

All data is encrypted via SSL. All personal and financial data is only proceed by the billing processor

How many times I can download my order?

Your download will be available for 30 days and you can download your order 3 times only!

Billing Inquiries

If you have any biling inquiries, please contact our billing service, CCBill, 24 hours a day, 7 days a week, 365 days a year:

  • By Phone: 1-888-596-9279
  • By Email: consumersupport@ccbill.com
  • On the web: https://support.ccbill.com

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